At Pastiera Cakes, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or place an order.

1. Information We Collect

We collect the minimum personal information necessary to process your order smoothly and provide great service. This may include:

• Your name

• Contact number

• Email address

• Delivery address

• Payment confirmation (via secure UPI or bank transfer)

We do not collect or store your credit/debit card details.

2. How We Use Your Information

We use your information only to:

• Process and deliver your orders

• Contact you about your order status

• Respond to your inquiries or support requests

• Improve our products and customer experience

• Send updates or offers (only if you opt in)

3. Payment Security

All payments are processed through secure UPI and bank transfers. We do not access or store your payment credentials. Your transaction is handled directly by your banking app or provider in a fully encrypted environment.

4. Sharing of Information

We never sell, rent, or share your personal data with third parties for marketing. We may share your details only with trusted delivery partners solely for fulfilling your orders.

5. Data Retention

We retain your contact and order details for internal records, but only as long as needed to fulfill legal or operational requirements. You can request deletion at any time by contacting us.

6. Your Rights

You can request to view, update, or delete your personal information by reaching out to us at:
📧 [your email here]
📞 [your phone number here]

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page with the revised date.

Last updated: April 2025